What your customer gets, when, and how to word it yourself.
Every booking sends a confirmation, and you can add reminders before the appointment and a follow-up after it. They all use one branded email design — your logo, your colours — with the wording yours to write.
Follow-up Messages also has a quote chaser — for when a price was shared and nothing was booked — which can go by text, email or an outbound call.
Every text message you send this way carries an opt-out instruction, and a customer who replies STOP is honoured immediately and permanently.
Yes, once you verify your domain. Until then they come from our address with your business name on them, and replies still reach you at the reply-to address you set under Quote & Booking Settings. See “Send emails from your own address”.
Each message can be switched off on its own.