Connect AIssie to Gorgias and your support desk keeps a complete record without anyone typing it up. When a call or chat finishes, AIssie files it as a Gorgias ticket with the customer’s details and the full transcript — closed if the AI dealt with it, open and flagged for review if it needs a human.
Finished calls and chats become Gorgias tickets automatically, complete with the customer’s details and the full transcript.
Conversations the AI handled are filed closed. Anything needing follow-up arrives open and tagged for human review, so your queue is the work, not the noise.
Tickets raised from a phone call include a link to the recording, so your team can hear exactly what was said rather than guess from notes.
The connection applies to your whole account, so every AI assistant you run files into the same Gorgias helpdesk.
Enter your Gorgias domain and credentials on the Integrations page, then send a test to confirm tickets land where you expect.
Your AI assistant handles calls and chats as usual — nothing changes for your customers.
As each conversation finishes, the ticket is created in Gorgias with the transcript, the customer’s details and the right status.
The customer’s details and the full transcript of the conversation. Tickets from phone calls also carry a link to the call recording.
No. Conversations the AI handled are filed already closed, so they are searchable history rather than open work. Only the ones that need follow-up arrive open and tagged for review.
Yes — finished conversations from both your chat assistant and your phone assistant are filed.
Per account. Connect once and every AI assistant on the account files into the same Gorgias helpdesk.
Yes. The Integrations page has a connection test so you can confirm the credentials work before any real conversation is filed.