Retail customers don't wait. If your store can't answer 'do you have this in stock?' or 'are you open Sunday?' instantly, they buy from a competitor who can. AIssie gives Australian retailers an AI chat and voice assistant that handles product questions, stock checks, store hours and returns enquiries — across your website, social channels and phones.
Most shoppers research before they buy. They check your website at 10pm. They DM your Instagram on a Saturday. They call to ask about availability before driving in. Without instant answers, those potential sales walk. AIssie answers every channel, every hour — no extra staff needed.
When customers call about stock, hours, returns or product help, AIssie picks up. It speaks in plain Australian English, answers the common questions instantly, and transfers genuine sales calls (or complaints) straight to your team.
Shoppers on your website or Instagram DM AIssie directly — they get product recommendations, sizing help, stock checks and store info on the spot, with their details captured for follow-up marketing.
Whether you run a single-store boutique, a multi-location chain, or an online-only Shopify storefront, AIssie scales with you. Connect your product catalogue or knowledge base once and let AIssie field the questions your staff would otherwise repeat hundreds of times a week.
Most carts get abandoned because of a question the shopper never had answered. AIssie can chat to visitors before they bounce, answer the question, and recover the sale. For carts that do close, automated voice or chat reminders can bring shoppers back later.