Straight answers about setup, pricing, what the AI sounds like, and how it hands over to a human.
Most businesses are up and running within a few days — most of that time is testing and fine-tuning. Sign up, point AIssie at your website or upload your business info, and it learns instantly. No IT team, no six-week consulting project.
Natural Australian English — not a robotic voice. Customers typically engage with it as they would a real receptionist. Try it now: call +61 8 6800 4000.
AIssie can transfer the call to you, send you the details by SMS or email, or book a callback. You stay in control — it only handles what you want it to handle.
Chat plans start from $59/month, with a free trial to try first. Voice plans start from $99/month with 70 minutes included — extra minutes are $0.65/min. No setup fees, no lock-in. See the pricing page for full details.
Yes. AIssie connects to Google Calendar, Microsoft Calendar, Xero, ServiceM8, WhatsApp, Facebook, Instagram and more. Bookings, invoices and customer details sync automatically.
Yes. AIssie can automatically follow up quotes you've sent and gather service feedback after a job — by SMS, phone call or email. You set the schedule and the questions; AIssie reports back with every response.
AIssie is designed to support your team, not replace it. It handles the routine stuff 24/7 so your people can focus on the calls and customers that need a human.
Yes. You simply forward your existing number to AIssie. Your business number stays the same — customers never notice anything changed.
Yes. AIssie can proactively contact your customers to chase overdue Xero invoices, follow up quotes, gather service feedback, confirm bookings or send appointment reminders — by call, SMS or email.
Website widget, Facebook Messenger, Instagram DMs and WhatsApp — all managed from the same AIssie dashboard.
Yes — connect Google Calendar or Microsoft Calendar and AIssie can check availability and book jobs directly from the chat window.
AIssie collects the customer's details and flags the conversation for you to follow up — or escalates to a human if you're available.
Google Calendar, Microsoft Calendar (Outlook / Microsoft 365) and ServiceM8. More integrations are on the roadmap — contact us if you use a different system.
Yes — AIssie calls or messages customers before their appointment to confirm and reduce no-shows.
Update your calendar as usual and AIssie immediately sees the change. Customers who call after the update are offered the correct slots.
Yes. Connect your own Stripe account and you can ask for a deposit, the full price or a card on file before the booking is confirmed, and set a fee to keep on late cancellations and no-shows. The money lands in your account, not ours.
Restaurants have their own version of this. AIssie holds your floor plan, seats a party on a table with enough seats, paces sittings by the size of the group and handles walk-ins — see Restaurant Table Bookings.
No. AIssie connects to Xero, and Zapier covers most other systems. If your invoices live somewhere else, tell us what you use and we will confirm before you sign up.
No. AIssie is accounts-receivable automation — it makes the polite follow-up calls your team doesn't have time for, on a flat monthly plan. There is no commission on what you recover, nothing is escalated to a collections agency, and nothing is reported to a credit bureau. Genuine disputes come straight back to you.
AIssie logs the call outcome in your dashboard. Marking the invoice as paid still happens in your accounting system — we don't write to your accounting data.
AIssie sounds natural and professional. You can configure it to identify itself as an automated assistant or as your business's receptionist — your choice.
AIssie captures the details, ends the call and flags it for your team to handle. It only deals with straightforward payment follow-ups.
Most integrations take 1–3 minutes. You authorise the connection in the AIssie dashboard and you are done.
AIssie uses read-only access where possible and encrypts all data in transit and at rest. Your content is never used to train general AI models — see our Privacy Policy for full details on how and where each service handles data.
Yes — Zapier gives you access to thousands of apps. Enterprise plans also include custom API integrations built to your spec.
Xero-based invoice follow-ups are available on Voice Pro and Enterprise plans.
Yes. AIssie captures the customer and job details from calls and chats and creates the client and the job — or a quote, if you prefer — in your ServiceM8 account.
Yes. AIssie checks your live Google Calendar availability and books the appointment while the customer is still on the call or chat.
Yes. AIssie books into the Outlook Calendar in your Microsoft 365 account in real time.
Yes. AIssie answers WhatsApp messages instantly, 24/7, using your business information.
Only if you ask it to. Out of the box it drafts a reply and waits for you to approve it, and some kinds of comment — complaints, anything legal or medical, and a price it cannot find — are always left for a person.
Yes. AIssie creates and updates HubSpot contacts from every call and chat it handles.
Zapier links AIssie to thousands of apps — CRMs, spreadsheets, messaging tools and more — so data flows wherever you need it.
No. The integration works with Square Appointments on Square’s free plan, as well as its paid tiers.
The customer’s details and the full transcript of the conversation. Tickets from phone calls also carry a link to the call recording.
Claude — on claude.ai and the desktop app — and ChatGPT, where custom connectors are available on its paid plans. Any other app that supports the same open connector standard will work too.
You set the rules. AIssie recognises urgent enquiries and can transfer them to your on-call number, or capture the details and notify you immediately.
A text-back says "we missed you" — the caller is still unserved and often already ringing a competitor. AIssie actually answers, has the conversation and books the job in the moment.
There’s no practical limit — every caller is answered simultaneously. Unlike staff or an answering service, capacity never runs out at the peak.
Either or both — you choose. Voice reminders get answered, SMS reminders get read; many businesses use SMS first and a call for no-responses.
A single polite follow-up is normal business — customers expect it. AIssie is friendly, answers their questions, and doesn’t hassle anyone on a schedule you haven’t approved.
Into your own Stripe account. You connect it from your booking settings and remain the merchant of record — AIssie never holds your customers’ payments.