| Getting started | Self-serve free trial, no credit card, no setup fee — typically live within a few days. | Often gated behind a demo or sales call, and one-off setup or training fees of several hundred dollars are common. |
| What one plan covers | Phone plus website chat, Facebook, Instagram and WhatsApp — one AI, trained once, consistent on every channel. Every voice plan includes the chatbot. | Many platforms are phone-only or chat-only; covering both often means a second product and a second bill. |
| Outbound follow-ups | Chases overdue Xero invoices, follows up sent quotes and gathers post-job service feedback — by call, SMS or email. | Mostly inbound-only. Outbound workflows like invoice chasing or feedback collection are rare. |
| Integrations | Xero, ServiceM8, Google and Microsoft Calendar, HubSpot and Zapier — included in plans, not sold as add-ons. | Varies widely — check your accounting, calendar and job-management tools are supported, and whether integrations cost extra. |
| Tailoring & improvements | AIssie is built and owned by us, so we can tailor call flows and features to your business — and platform improvements ship continuously at no extra charge. | Often built on rented third-party tech — new capabilities depend on a vendor roadmap, and can mean moving to a higher tier. |
| Languages | Speaks 30+ languages with the same business knowledge — customers can switch language mid-conversation. | Often English-only or with limited additional-language support. |
| Pricing model | Flat AUD plans — chat from $59/month, voice from $99/month with 70 minutes included; overage a transparent $0.65/min. No lock-in. | Everything from budget per-minute plans to $300+/month plus setup fees. Watch for costs that climb with every call. |
| Support | A real person in Perth who replies the same business day — and our own line, (08) 6800 4000, is answered by AIssie, so you can judge the product before you buy. | Ranges from great local teams to ticket queues — and many demos are scripted videos rather than a live line you can stress-test. |
| Your data | Customer content is never used to train general AI models — your conversations answer your customers, nothing else. | Training and data-retention policies vary widely — read the fine print before you connect your business data. |