Aircon enquiries spike when the weather turns — and that's exactly when your phone won't stop ringing. AIssie is an AI receptionist and answering service for HVAC and aircon businesses — a virtual receptionist that picks up every call, handles install and service enquiries, books jobs in your calendar, and keeps customers happy when you can't get to the phone.
Hot day. Aircon down. Every household in the suburb is calling someone. The HVAC techs who answer win the job — the ones who go to voicemail lose it. AIssie ensures every caller gets a professional response, on the spot, with their details captured for callback.
When customers call about an install, breakdown, or service, AIssie picks up. It captures the issue, the make and model where relevant, the address, and how soon they need help — then sends it straight to dispatch.
Most customers Google '24 hour aircon repair near me' and click whoever responds first. AIssie chats with website visitors instantly — answering their questions about brands, pricing, and availability.
Residential or commercial HVAC, splits or ducted, install or maintenance — AIssie adapts to how your business actually works. Configure once, run it through every heatwave and cold snap.
Annual servicing is recurring revenue — but only if you remember to chase it. AIssie can send service reminders automatically, get customers booked back in, and reduce the admin load on your team.
Yes. AIssie handles unlimited simultaneous calls with no engaged tones — so during summer heatwaves and winter cold snaps, every caller gets a professional response immediately.
Yes. AIssie books service and installation appointments directly into your calendar — capturing the system type, location, urgency, and customer contact details first.
Yes. AIssie can automatically send reminders to your existing customers when annual servicing is due — keeping your maintenance schedule full without manual follow-up.
AIssie handles install enquiries, breakdown callouts, routine servicing requests, warranty questions, and brand or model queries — all configured to match your service offering.
Yes. Whether you service residential split systems, ducted systems, or commercial HVAC, AIssie adapts to your service types and asks the right questions for each job category.