AIssie answers your enquiries on web chat, phone, SMS and social channels. Connect ServiceM8 and every enquiry it captures becomes a client and a job, ready for you to schedule.
AIssie creates the client and their contact details — or matches an existing client on email or mobile, so a returning customer does not become a duplicate. The enquiry becomes a job, or a quote if you prefer, and arrives unscheduled for you to dispatch in ServiceM8 as usual.
The caller’s name, email and phone are attached to the job itself, and a job note records the conversation summary and everything they told the assistant. Asked when you could come out, the assistant reads your ServiceM8 schedule and offers windows when someone is free — as preferred times for you to confirm.
You set up and configure the integration in the AIssie dashboard: connect your ServiceM8 account, map which captured fields go to which ServiceM8 fields, then send a test lead to check everything lands where you expect. Nothing is sent to ServiceM8 unless you map it, and you can pause or disconnect at any time.
AIssie never changes or deletes your existing records, and never writes to your schedule. The integration is free; AIssie is billed separately. AIssie is not developed, endorsed or supported by ServiceM8.