Both answer your phone 24/7 with AI, and both do the core job well. The difference is reach: Sophiie is built for trades and lives on the phone. AIssie answers every channel your customers actually use — phone, web chat, SMS, WhatsApp, Facebook and Instagram, comments included — for any industry, and bills by the minute instead of by the call.
Both answer around the clock. How the call gets counted is where the money is.
Enquiries arrive at 11pm on Instagram as often as they ring. AIssie answers there too.
Sophiie is trades-first by design. AIssie is set up for the trades and everyone else.
Both start at $99. One gives you 70 minutes, the other 30 calls — spam calls included.
Sophiie column checked against its published pricing, integrations, capabilities and comparison pages on 13 August 2026. Details may have changed — verify at sophiie.ai.
If you are a trade business that wants one vendor to run the whole back office, Sophiie is a capable product and worth a look. But if your customers message as well as ring, if you are not a tradie, or if you would rather not pay for a spam call as though it were a job enquiry — that is the gap AIssie was built to fill. Free trial, no card, no setup fee, no lock-in. Ring (08) 6800 4000 and AIssie itself will answer.
If you are evaluating Sophiie, AIssie is the natural comparison: also Australian-built, also 24/7 AI voice — but billed by the minute rather than per call, answering on WhatsApp, Facebook and Instagram (comments included) as well as the phone, set up for 30+ industries rather than trades-first, and integrating with the ServiceM8, Xero and calendars you already run. From $99/month, no setup fee, no lock-in.
The meter. Sophiie’s $99 Starter is sold by calls received — its pricing page says 30 a month, its own comparison page says 75, so confirm which applies. AIssie’s $99 Starter includes 70 minutes of talk time. Per-call billing means a 20-second wrong number, a spam call or a quick “are you open?” each burn a whole call from your allowance. Per-minute billing charges you 20 seconds for a 20-second call. Across a real month of mixed calls, that usually matters more than the headline price.
Considerably. Sophiie describes itself as purpose-built for trades and services, and its published industry pages are trade categories. AIssie has ready-made setups for 30+ industries — dentists, restaurants, salons, retail, real estate, accountants, gyms and vets as well as every trade — so it arrives already knowing the questions your callers ask.
Yes, and not just the messages. AIssie answers direct messages on Facebook and Instagram from the same knowledge base as your phone line, and it replies to comments left on your Facebook posts, with Instagram comments coming soon. Neither social channel is listed on Sophiie’s site. If a good share of your enquiries arrive as a DM or a comment under an ad, that is a real gap.
Not with AIssie. It feeds ServiceM8, Xero, Square, HubSpot and your Google or Microsoft calendar, so bookings and invoices land where your business already works. Sophiie brings its own CRM, job management and invoicing — powerful if you want one vendor for everything, but it is a migration.
Ask both the same five things: a specific price, your service area, an after-hours booking, a reschedule, and something off-script. A good AI receptionist answers from your real business information and books the appointment during the call. AIssie’s demo line is (08) 6800 4000 — no form, no salesperson, answered by AIssie itself.