Connect AIssie to ServiceM8 and every call your team can't answer turns into a job in your account. AIssie captures the customer's details and what they need, creates the client and the job, and — if you switch it on — books it into your schedule at a time it has checked is free. Leave that off and the job simply arrives unscheduled, ready to dispatch.
AIssie creates the client and the job (or quote) in ServiceM8 from calls and chats, with the enquiry attached and nothing to re-key.
Switch booking on and the assistant confirms the time with the customer while they are on the line, having checked your schedule, then adds the job to your ServiceM8 diary. Off by default — it is your diary.
After-hours and overflow enquiries are answered and written into ServiceM8, so no job slips away to a competitor while you are on site.
Name, address, contact number and the job description flow straight into ServiceM8, and a job note keeps everything else the customer said.
Link AIssie to your ServiceM8 account with a secure connection. It applies to your whole account, however many assistants you run.
Map which captured detail lands in which ServiceM8 field, set the days and hours the assistant may offer, and choose whether it books or leaves jobs unscheduled.
Every answered call and chat creates a client and a job in ServiceM8 — at the agreed time, or waiting for you to schedule.
Yes. AIssie captures the customer and job details from calls and chats and creates the client and the job — or a quote, if you prefer — in your ServiceM8 account.
Only if you turn it on. Out of the box the job arrives unscheduled and you decide when it happens. Switch booking on and the assistant checks the slot is still free while the customer is on the line, confirms the time to them, and adds the job to your ServiceM8 schedule when it saves the enquiry — moments after a call ends. It never moves or cancels anything already in your diary.
AIssie checks again before it writes. If someone else has taken the slot, or the customer never settled on a time, the job is still created — just unscheduled. You never lose the enquiry, only the scheduling.
No. You forward your existing number to AIssie — customers call the same number they always have.
Customer name, address, contact number and the job description, all attached to the ServiceM8 job. Anything else the customer said is kept in a note on the job.
Tradies and field-service businesses — plumbers, electricians, HVAC, builders and similar — already running on ServiceM8.