You can't answer the phone with a chainsaw running or 15 metres up a gum tree. AIssie answers every call and web chat for your tree service, finds out what needs doing — removal, pruning, stump grinding or a storm call-out — gives a price from your own price list, and books the job or the quote visit straight into your calendar.
On the call, ask it to pretend it runs a tree removal business — we have that demo set up, so it will handle the whole call as if the business were yours.
A tree service's phone is quiet for a week, then a storm comes through and everyone with a branch on the roof rings at once. You're already on the first job, so the rest go to voicemail, and most of them ring the next tree lopper on Google. AIssie answers every one of them, at the same time, and gets the urgent jobs to you first.
AIssie answers in a natural Australian voice, asks the questions you'd ask — what the tree is, how tall, how close to the house or the lines, whether there's access for the truck — then quotes from your prices or books an on-site quote for the big and tricky ones.
Plenty of tree enquiries start on your website or Facebook page, often with a photo and a question about price. AIssie chats with them straight away, gets the details your crew needs, and books the job before they shop around.
Whether you're a one-person climber with a ute and a chipper or a crew running cranes on big removals, AIssie works the way you do. Tell it your prices, which jobs you quote on site, and how you handle emergencies, and it keeps your diary full.
Council permits, neighbour's trees and trees near powerlines are where a wrong answer costs you. AIssie never tells a customer a tree doesn't need a permit — it says your arborist will check — and it tells anyone with a tree on the lines to keep well clear before it takes their details.
Yes. AIssie answers every call at once, so a storm surge never hits voicemail. It treats a tree on a house, car or powerlines as urgent, takes the address and number first, tells the caller to keep clear of any lines, and can put the call straight through to you.
For standard jobs, yes — it quotes from your own price list by tree height, and offers stump grinding as an add-on. Large trees, trees near buildings or powerlines, and jobs with no truck access get an on-site quote booked instead, so you never get held to a phone price for a crane job.
It never tells a customer a tree doesn't need a permit. It says your arborist will check the local rules, and you can add your own wording about permits and arborist reports.
Yes. You forward your existing number to AIssie, so customers call the same number they always have.
Chat-only plans start at $59/month. Voice plans start at $99/month for 70 call minutes, with the chatbot included. No lock-in contracts.