A property manager with a hundred doors takes calls all day about routine inspections, viewings, rent and repairs — and the one that actually matters is the burst pipe at 9pm. AIssie answers all of them, books what can be booked, and makes sure the urgent ones reach a person.
Tenants, owners and prospective renters all ring the same number, mostly about things that could have been booked online. It eats the day, and it buries the calls that cannot wait. AIssie takes the routine traffic off your desk and pushes the genuine emergencies straight to you.
AIssie answers your phone in a professional Australian voice, books routine inspections and private viewings, takes maintenance details, and flags urgent repairs to you immediately.
Tenants and owners on your website can chat with AIssie to book a viewing, report maintenance, or ask about an inspection — with the details captured for your team.
Whether you manage thirty doors or three hundred, AIssie handles the inbound calls that fill a property manager day. Tell it your process, your notice periods and your booking rules, and it answers the same way every time.
A burst pipe, a gas leak, no hot water, a broken lock — these are not calendar slots. AIssie is set up to recognise them, take the details, tell the tenant help is being arranged, and flag it to you as urgent rather than offering an appointment next Thursday.
Yes, and it is set up to respect the notice period. Entry to a tenanted property needs written notice under state tenancy law, so AIssie offers times far enough out and leaves the confirmation to the property manager.
It never books one as an inspection slot. AIssie takes the details, tells the tenant help is being arranged, and flags it to you immediately — a burst pipe, a gas leak, no hot water, a broken lock or anything unsafe.
No. Rent, bond, rent increases and ending a lease are governed by the state tenancy authority, so AIssie takes the question and passes it to you rather than giving an answer that might be wrong.
Yes. AIssie books private viewings into your calendar and captures the applicant details, and it can point callers at an advertised open home time rather than booking them individually.
Yes. You forward your existing agency number to AIssie, either all the time or only after hours.