Connect your Facebook Page and Instagram account and AIssie answers direct messages around the clock — and on Facebook it keeps an eye on the comments under your posts and reels too. Every comment gets a reply drafted from what your business actually charges and offers, ready for you to check and send, so a question left under last week’s post is never the reason someone rings your competitor instead.
Messenger and Instagram messages are answered straight away, with questions handled, details captured and jobs booked.
AIssie drafts a reply to every comment on your Facebook posts and reels and explains why, so you approve rather than write from scratch.
Comment replies are held for your approval by default. Complaints, anything legal or medical, and prices it cannot find are always left for a person.
Each Page, Instagram account and WhatsApp number has its own switch, so you can hand one to your team and let AIssie keep answering the rest.
Sign in with Facebook and choose the Page and Instagram account AIssie should look after.
Your services, prices and FAQs teach it what to say — the same knowledge it uses on your website and phone line.
Messages are answered automatically and Facebook comment replies wait in a queue until you approve them. Let it answer straightforward questions on its own once you are happy with what it writes.
Only if you ask it to. Out of the box it drafts a reply and waits for you to approve it, and some kinds of comment — complaints, anything legal or medical, and a price it cannot find — are always left for a person.
Not yet. Instagram direct messages are answered today, and comment replies run on Facebook Pages. Instagram comments are not switched on.
Yes. Every connected Page, Instagram account and WhatsApp number has its own switch for messages and for comments. Switching one off is not the same as disconnecting it — the conversation still appears in your dashboard, the AI just stays quiet.
Yes. When someone asks for a human, or a conversation needs one, AIssie stops answering and flags the thread for your team.
Yes. The same assistant answers on your website, WhatsApp, Facebook and Instagram, and on the phone — with one set of business knowledge behind all of it.
Connecting a Page takes a couple of minutes. Most of the setup time goes into teaching AIssie your services and prices, and testing what it says before you let it loose.