When the kitchen is slammed, the phone keeps ringing — and a booking taken late is a table lost. AIssie answers every call and message, takes bookings into your system, handles menu and dietary questions, and routes complaints to a manager. Built in Australia for cafes, restaurants and hospitality venues.
On the call, ask it to pretend it runs a restaurant — we have that demo set up, so it will handle the whole call as if the business were yours.
Front of house can't pick up the phone when the door's busy. The voicemail box is full. The Instagram DMs sit unread. Every missed enquiry is a table you didn't fill. AIssie covers the gap — answering the calls and messages your team can't get to.
AIssie answers the restaurant phone in a natural Australian voice, takes booking details (party size, date, time, dietary requirements), and confirms straight into your booking system — all while your team is plating up.
Customers who find you on Google, Instagram or your website get instant answers — booking links, menus, gift voucher info, and answers to the questions guests always ask.
From a single-location cafe to a multi-venue restaurant group, AIssie adapts. Add your menu, your hours, your booking link and your house rules — and it handles the inbound side of the business while you focus on service.
No-shows are pure margin loss. AIssie can call or message customers the day before their booking to confirm — slashing no-shows and freeing tables for walk-ins.
Yes. AIssie is a 24/7 answering service for restaurants and cafes — it picks up the phone when your team is plating up or the front of house is slammed, takes the booking or enquiry, and confirms it straight into your system. No more full voicemail boxes or missed tables.
It is. AIssie answers your restaurant phone with a natural Australian voice agent that handles bookings, opening-hours questions, dietary and allergen queries, and group enquiries — and routes complaints or VIP callers straight to a manager.
Yes. AIssie can answer the phone for cafes, pizza shops and takeaway venues — capturing takeaway and group order details and passing them to your team, so the phone keeps getting answered even during the dinner rush.
Yes. AIssie can hold your floor plan and take the reservation itself — a party size, a table with enough seats and a sitting paced to the size of the group — on the phone, in chat and through a booking page you can put on your own website. You keep tables back for walk-ins, take a deposit where it is warranted, and read the room from a live floor view during service. If you already run a reservations system you like, AIssie can simply answer the phone and pass the booking to you instead.
Yes. AIssie captures catering, event and function enquiries — party size, date, dietary requirements and contact details — and sends qualified leads straight to you so nothing slips through during service.
AIssie speaks in natural Australian English and is configured with your menu, hours, booking link and house rules — so guests get accurate, on-brand answers whether they call or message you on the website, Instagram or Facebook.
A restaurant phone answering service takes a message and passes it on, which still leaves someone to ring the guest back — usually mid-service, when nobody has time. AIssie completes the job on the call: it checks your live availability, takes the booking, confirms it by text and only interrupts you for the things that genuinely need a human. It also answers every caller at once, so a Friday-night rush never produces an engaged tone.
Yes. AIssie is an AI voice agent purpose-built for Australian restaurants and hospitality venues — a natural Australian voice that answers your phone during service, takes the booking straight into your calendar or reservations system, captures takeaway and catering enquiries, and only interrupts you for what needs a human. Unlike a generic AI voice agent, it is configured with your menu, hours, function packages, dietary rules and house policy, so guests get on-brand answers whether they call, message on Instagram or ask on the website — 24/7, at a flat monthly fee.