You have clippers in one hand and a wriggling cocker spaniel in the other. You cannot answer the phone, and the owner ringing about a matted labradoodle books whoever picks up. AIssie answers every call, quotes the groom by breed and coat, books it into your calendar, and texts you the details — while your hands stay on the dog.
On the call, ask it to pretend it runs a dog grooming salon — we have that demo set up, so it will handle the whole call as if the business were yours.
Grooming is the one job where you genuinely cannot stop. A dog on a table is never left alone, clippers and dryers drown out a ringtone, and by the time the coat is finished there are four voicemails and two of them have already booked elsewhere. Evenings and weekends are worse — that is exactly when owners think to ring about their dog. AIssie picks up every one of those calls in a friendly Australian voice and books the groom before the owner rings the next salon.
AIssie answers your salon phone, works out what the dog needs — breed, size, coat condition, full groom or a bath and tidy — quotes from your own price list, offers the slots that are actually long enough for that dog, and books it in. Matted coats, first grooms for a puppy, nail clips and de-shedding all get the right questions asked before anything is booked.
Owners who find you on Instagram or your website can chat with AIssie to get a price for their breed and book a groom — with the dog’s details captured and the booking in your calendar before you have washed your hands.
Salon, home setup or a mobile van — AIssie works the same way. Mobile groomers can have it check the suburb before it offers a slot, so a booking never lands an hour outside your run. Give it your breed pricing, how long each groom takes you, and the dogs you would rather assess in person, and it books to those rules.
Grooming income lives on the rebooking cycle, and the client who leaves without their next appointment is the one who drifts to another salon. AIssie sends the reminder before the groom so fewer no-shows cost you a whole slot, takes a deposit where you want one, and follows up the clients whose dog is overdue — so the diary refills itself between appointments.
Yes. AIssie quotes from your own price list, using the questions you would ask — breed, size, coat type and condition, and whether it is a full groom, a bath and tidy or a de-shed. Where a dog needs to be seen before you commit to a price, such as a badly matted coat, it says so and books an assessment instead of guessing.
It books to the times you give it. Tell AIssie that a poodle full groom is two hours and a small-breed bath and tidy is forty-five minutes, and it offers slots long enough for that dog rather than dropping a doodle into a thirty-minute gap.
Yes. AIssie can check the suburb against your service area before it offers a time, and group bookings sensibly so your run makes sense. Owners outside the area are told politely rather than booked in and cancelled later.
AIssie sends appointment reminders before the groom and can take a deposit at the time of booking, so an empty two-hour slot costs you less often. Cancellations that do come in reach you straight away rather than sitting in a voicemail box.
It asks whatever you tell it to. Vaccination requirements, a minimum age for a first puppy groom, dogs you would rather assess before booking, breeds you do not take — all of it becomes part of the conversation, so the dog that arrives is one you can actually groom.
It is the part in front of one. AIssie answers the call or message, asks the right questions and writes the booking into your calendar — Google Calendar, Microsoft Calendar or your existing system — so you get the bookings without adding software your clients have to learn.
Yes. You forward your existing number to AIssie, so clients ring the same number that is on your van, your signage and your Instagram. Forward it all the time, or only when you cannot pick up.