You cannot stop sanding a floor to answer the phone, and a flooring enquiry is worth thousands. AIssie answers every call and message, works out what the customer wants done and how big the area is, and books the quote and measure before the lead goes cold.
Almost every flooring job starts with a quote and a measure, and the customer books the business that turns up first with a number. If you are on your knees with a sander running, that call goes to somebody else. AIssie answers instantly and books the visit while the customer is still deciding.
AIssie answers your phone in plain Australian English, qualifies the job — timber sanding, carpet, vinyl, laminate, how many rooms, roughly what area — books the quote and measure, and captures the address.
Customers on your website, Facebook or Google listing can chat with AIssie to describe the floor, ask what a sand and polish costs, and book a measure — with the details captured for you.
Whether you sand and polish timber, lay carpet, or supply and install vinyl and laminate, AIssie handles the enquiries you cannot answer on the tools. Tell it your rates and your booking rules, and it keeps your measure calendar full.
Flooring quotes are usually lost to silence rather than to price — the customer gets three numbers and picks whoever follows up. AIssie can chase the quotes you have sent by call, SMS or email, answer the questions holding them up, and book the job when they are ready.
Yes. AIssie qualifies the job, books the measure straight into your calendar, and captures the address, the rooms involved and the rough area so you arrive knowing what you are looking at.
It can give your published rates by area, and it is set up to say that the price assumes a clear, level floor. Anything that changes the job — furniture, old coverings coming up, subfloor repairs, stairs — it books the measure rather than guessing.
Yes. AIssie tells customers the room is out of action for a couple of days after a sand and polish and that the house will smell of the coating, so nobody is surprised on the day.
Yes. AIssie answers 24/7, so evening and weekend flooring enquiries get an instant response and a booked measure.
Yes. You forward your existing number to AIssie, so customers call the same number they always have.