A restaurant does not book a service for one person — it books a party into a table with enough seats. AIssie answers the phone through the dinner rush, takes the reservation against your own floor plan, and gives you a live view of the room while you work it.
Draw your floor plan with seats, areas and the tables that can be pushed together. AIssie seats every party from it, so a booking is a real table you can point at — never a number in a diary you have to reconcile by hand.
Guests ring during service and get answered on the first ring. AIssie asks how many are coming, offers the nights and sittings that genuinely fit, and confirms the table while front of house keeps working the floor.
Share a booking link or drop the reservation widget straight into your own site. Guests choose a party size, a night and a sitting — no account, no app, and it looks like your venue rather than a booking portal.
Set how long a two, a four and a ten stay, and AIssie paces the room to match. Big parties get the time they need without a couple tying up your best table for the whole evening.
Hold tables back for walk-ins so the website can never fill them, then seat someone at the door in a tap. The Tonight view colours the room for any moment of the evening — who is on, who is coming, and which tables are joined.
Ask for a deposit per head on the bookings that matter, keep a fee when a table is dropped at the last minute, and send a confirmation and a reminder automatically. Payments go to your own Stripe account, not ours.
Occasions, dietary requirements and allergies are captured with the booking and land in front of you before the guest does — whether they booked on the phone, in chat or on your website.
When a Friday is booked out, guests are offered a waitlist instead of a blank calendar, so you keep the enquiry and can ring them the moment a table drops.
Yes. AIssie holds your floor plan, takes reservations by phone, website chat and your own booking page, and gives you a live view of the room during service. It is built around what a restaurant actually books — a party size and a table with enough seats — rather than an appointment with one person.
From your floor plan. Every table has its seats, and you say which tables can be pushed together. AIssie offers the smallest table that fits the party, uses a single table before it breaks two apart, and only combines tables you have said can be combined. Tables you hold back for walk-ins are never offered online.
That is the point of it. AIssie answers in natural Australian English on the first ring, takes the party size, night and time, confirms the table and sends the guest a confirmation — while your team stays on the floor. It answers several callers at once, so a Friday-night rush never produces an engaged tone.
Yes. You get a booking link you can put on Instagram, Google or your menu, and an embed snippet that drops the reservation form straight into your site. Guests do not need an account and never leave your page.
You can hold any table back from online booking so it stays yours for the door, and seat a walk-in from the floor plan in a tap. Because AIssie knows what is already on each table, it will not let you seat someone on a table that is about to be needed.
Yes. Connect your own Stripe account and you can ask for a deposit before a reservation is confirmed and keep a fee when a table is cancelled late or nobody turns up. The money goes to your account, not ours. Confirmations and day-before reminders go out automatically either way.
The guest is offered a waitlist rather than a blank calendar, so you keep their name and number and can call them back the moment something opens up. A fully booked Friday is the normal state for a good venue, and it should not cost you the enquiry.
No. Your reservations live in AIssie and you work them from the Tonight view or the portal — there is nothing to install on the pass and no hardware. If you already run your diary elsewhere, AIssie can still answer the phone and messages, capture the booking details and hand them to you.