For Australian Freight & Logistics

AI Assistant for Freight & Logistics — Recover Revenue, Chase Invoices, Capture Every Job

Freight and logistics businesses live on tight margins, fast turnaround and prompt payment. AIssie gives Australian transport, freight and 3PL operators an AI voice and chat assistant that captures every job enquiry, follows up on outstanding invoices, and keeps customers updated on shipments — without adding a single seat to the admin team.

$90k in 3 Months — Real Numbers from a Real Customer

Active Freight Solutions plugged AIssie into their invoice follow-up workflow. Within three months it had recovered more than $90,000 in outstanding revenue — calls that simply weren't being made because the team didn't have the hours. That's the kind of margin freight businesses lose every month to admin gaps. AIssie closes them.

Two Ways AIssie Helps Your Business

AI Voice Assistant

AIssie answers your inbound logistics enquiries 24/7 — quote requests, shipment status, pickup bookings — and runs outbound calls to chase overdue invoices straight from Xero or your accounting system. Natural Australian voice, no engaged tones during dispatch spikes.

  • Chases overdue invoices automatically from Xero
  • Captures quote requests for freight, transport, and 3PL services
  • Handles pickup booking and consignment enquiries 24/7
  • Routes urgent dispatch or driver calls straight to a human
  • Manages call volume during peak shipping windows

AI Chat Assistant

Customers on your website or portal can get instant answers to shipment, pickup and freight quote enquiries — and book straight in. No more waiting on hold for a quote that took your team an hour to email back.

  • Quote requests with pre-qualifying questions (origin/destination, weight, type)
  • Live shipment status enquiries
  • Pickup booking and consignment scheduling
  • Account enquiries routed to the right team member
  • Works on your website, customer portal, and Google Business

Built for How Your Business Actually Works

Whether you're a regional carrier, an interstate freight operator, a courier business, or a 3PL warehouse, AIssie fits in. Add your service area, your service types, your billing rules — and it handles the inbound and outbound calls your team can't.

Chase Overdue Invoices — Automatically

This is where Active Freight Solutions saw the $90k. AIssie connects to Xero, identifies overdue invoices, and runs a polite, professional call sequence to confirm payment status. The customer doesn't dread the call — and your team doesn't have to make it. The money comes in.

Trusted by Australian Businesses

AIssie is built in Perth, Western Australia. It understands Australian accents, Australian business hours, and the way Australian customers talk. No offshore call centres. No American-centric AI that mishears “arvo” or “reckon.”

“Within the first three months alone, it generated over $90k in outstanding revenue.”
Jack Milling — Active Freight Solutions

Voice Plans — Chatbot Included

Every voice plan bundles the AI chat assistant. Pick the minutes that match your call volume — overage is $0.65/min, no surprises.

Voice Starter

$199/month

200 voice minutes · 1 AI agent · chatbot included

Voice Business

$399/month

500 voice minutes · 2 AI agents · chatbot included

Voice Pro

$670/month

1,000 voice minutes · 3 AI agents · Xero follow-ups

Enterprise

Custom

2,000+ minutes · unlimited agents · CRM integrations

Just need the chatbot? Chat-only plans start at $59/month — see full pricing.

Set Up in a Day, Not a Month

Connect AIssie to your Xero, your CRM, and your phone number. Configure the service types you quote on, the questions to ask, and the escalation rules. Live in a day — recovering revenue from the next week.