Freight and logistics businesses live on tight margins, fast turnaround and prompt payment. AIssie gives Australian transport, freight and 3PL operators an AI voice and chat assistant that captures every job enquiry, follows up on outstanding invoices, and keeps customers updated on shipments — without adding a single seat to the admin team.
Active Freight Solutions plugged AIssie into their invoice follow-up workflow. Within three months it had recovered more than $90,000 in outstanding revenue — calls that simply weren't being made because the team didn't have the hours. That's the kind of margin freight businesses lose every month to admin gaps. AIssie closes them.
AIssie answers your inbound logistics enquiries 24/7 — quote requests, shipment status, pickup bookings — and runs outbound calls to chase overdue invoices straight from Xero or your accounting system. Natural Australian voice, no engaged tones during dispatch spikes.
Customers on your website or portal can get instant answers to shipment, pickup and freight quote enquiries — and book straight in. No more waiting on hold for a quote that took your team an hour to email back.
Whether you're a regional carrier, an interstate freight operator, a courier business, or a 3PL warehouse, AIssie fits in. Add your service area, your service types, your billing rules — and it handles the inbound and outbound calls your team can't.
This is where Active Freight Solutions saw the $90k. AIssie connects to Xero, identifies overdue invoices, and runs a polite, professional call sequence to confirm payment status. The customer doesn't dread the call — and your team doesn't have to make it. The money comes in.