AIssie is an after-hours answering service that answers your calls on nights, weekends and public holidays, books the job and texts you the details. Customers don't check your opening hours before they ring. The hot water dies at 9pm, the booking enquiry lands on Sunday morning — and whoever answers wins the work. AIssie picks up every one of those calls in a natural Australian voice, so none of them go to a competitor.
After-hours callers rarely leave voicemail — they ring the next business on the list. That means the jobs you lose after 5pm don't show up anywhere: no message, no record, no second chance. The first you'd know about them is a competitor's busy schedule.
Set your phone to divert to AIssie after hours — or all the time.
Tell AIssie what to handle, what to book, and what counts as an emergency.
Overnight enquiries are answered, captured and in your calendar by morning.
You set the rules. AIssie recognises urgent enquiries and can transfer them to your on-call number, or capture the details and notify you immediately.
No. Many businesses divert to AIssie only after hours or when the line is busy. You choose when AIssie picks up.
They usually don’t have to — AIssie answers their questions and books the job on the spot. Anything needing you personally is waiting in your inbox by morning.
It’s included in every voice plan — from $99/month. There’s no after-hours surcharge because AIssie doesn’t charge penalty rates.
Traditional after-hours answering service companies and call centres usually just take a message. AIssie answers in a natural Australian voice, actually handles the enquiry, books the job into your calendar, and only escalates genuine emergencies — at a flat monthly rate with no per-call or penalty fees.
Yes. Medical centres, dental practices and allied health clinics use AIssie as their after-hours telephone answering service — it books and reschedules appointments, answers common patient questions, and escalates urgent calls to your on-call clinician under rules you set.
A live after-hours call centre in Australia typically charges per call or per minute, so a busy night runs into hundreds of dollars a month with no cap. AIssie is a flat monthly fee from $99 — it answers unlimited calls after hours, on weekends and public holidays, books the job and texts you the details, with no per-call charge and no overflow surprises.
An after hours phone answering service picks up the calls that land outside business hours — nights, weekends and public holidays — so they never hit voicemail. AIssie answers each one in a natural Australian voice, captures the caller’s name, number and job, books it straight into your calendar, and transfers genuine emergencies to your on-call number, then sends you the details by SMS or email.
Both — it is the same service either way. AIssie answers 24 hours a day, every day of the year, so you can send it every call or only the ones you miss. Most businesses divert after 5pm and on weekends to start with, then extend it across the working day once they see how many daytime calls were ringing out while they were on the tools or with a customer. There is no separate 24 hour answering service plan and no extra charge for the overnight hours.
Traditional 24/7 answering services charge per call or per minute, so the price of round-the-clock cover depends on how busy you are — and a genuinely good month costs you more. AIssie is a flat monthly fee from $99 with no per-call charge, no penalty rates for nights, weekends or public holidays, and no cap on how many calls it answers. For a trade business fielding after-hours emergencies, that is usually the difference between a few hundred dollars a month and a predictable one.