Customers don't check your opening hours before they call. The hot water dies at 9pm, the booking enquiry comes on Sunday morning — and whoever answers wins the work. AIssie is an out-of-hours and after-hours answering service that picks up your phone on nights, weekends and public holidays, in a natural Australian voice.
After-hours callers rarely leave voicemail — they ring the next business on the list. That means the jobs you lose after 5pm don't show up anywhere: no message, no record, no second chance. The first you'd know about them is a competitor's busy schedule.
Set your phone to divert to AIssie after hours — or all the time.
Tell AIssie what to handle, what to book, and what counts as an emergency.
Overnight enquiries are answered, captured and in your calendar by morning.
You set the rules. AIssie recognises urgent enquiries and can transfer them to your on-call number, or capture the details and notify you immediately.
No. Many businesses divert to AIssie only after hours or when the line is busy. You choose when AIssie picks up.
They usually don’t have to — AIssie answers their questions and books the job on the spot. Anything needing you personally is waiting in your inbox by morning.
It’s included in every voice plan — from $199/month. There’s no after-hours surcharge because AIssie doesn’t charge penalty rates.
Traditional after-hours answering service companies and call centres usually just take a message. AIssie answers in a natural Australian voice, actually handles the enquiry, books the job into your calendar, and only escalates genuine emergencies — at a flat monthly rate with no per-call or penalty fees.
Yes. Medical centres, dental practices and allied health clinics use AIssie as their after-hours telephone answering service — it books and reschedules appointments, answers common patient questions, and escalates urgent calls to your on-call clinician under rules you set.