Half your work arrives outside business hours, and the customer standing on the doorstep rings the next locksmith the moment your phone goes to voicemail. AIssie answers on the first ring at 2am, takes the address and the job, and tells them help is on the way.
Nobody locked out of their house leaves a voicemail — they hang up and call the next number on the list. Emergency work is the most profitable job you do and the easiest one to lose, and it almost never arrives at a convenient time. AIssie picks up every call, so the job is yours before your competitor's phone even rings.
AIssie answers your phone in plain Australian English, works out whether it is a lockout, a rekey or an install, takes the address and the best number, and books the job or passes an urgent one straight to you.
Customers on your website or Google listing can chat with AIssie to describe the job, get a price for a rekey or a lock install, and book it in — with the details captured for you.
Whether you run a mobile van, a shopfront or both, AIssie handles the calls you cannot take with your hands full. Tell it your call-out fee, your prices and your service area, and it answers the same way every time.
Most locksmith businesses lose their best-paying work overnight, because nobody can answer a phone and drive a van at the same time. AIssie takes the call, captures the job, and texts you the details — so you decide whether to go out, instead of finding out the next morning that somebody else did.
Yes, and that is what it is best at. AIssie answers instantly at any hour, asks whether the caller is locked out right now, takes the address and the best contact number, and flags the job to you as urgent rather than leaving a message for the morning.
Yes. AIssie answers 24/7, so the 11pm lockout and the Sunday callout reach you instead of going to voicemail or to the next locksmith on the list.
Yes. You give AIssie your prices and it quotes from them — a rekey per lock, a deadbolt supply and install, key cutting. Anything unusual, like a restricted key system or a commercial job, it takes the details and passes them to you rather than guessing.
No. AIssie never discusses how a lock is opened or bypassed, and it is set up to tell callers that proof of ownership or tenancy is needed before any door is opened or any lock is changed.
Yes. You forward your existing number to AIssie, so customers call the same number they always have — either all the time, or only when you cannot pick up.