AIssie is an Australian-built AI receptionist for small businesses anywhere in the country. It answers every call in a natural Australian voice — day, night, weekends and public holidays — takes the caller's details, books the job into your calendar and texts you the summary before you've put the drill down. No offshore call centre, no per-call billing, no missed work.
AIssie was built in Perth and runs for businesses in every state and territory. It follows your local business hours — AWST, ACST, AEST or AEDT — understands Australian place names, suburbs and the way Australian customers actually talk, and quotes in dollars. From a plumber in Rockingham to a dental practice in Parramatta, it is the same product on the same flat monthly plan.
AIssie works in your state’s timezone and keeps answering after hours — covering the evening, weekend and public-holiday calls that go to voicemail today.
When a customer calls and your team can't pick up, AIssie answers in a natural Australian voice. It handles the enquiry, books the job, takes the caller's details and sends them straight to you — so no call goes to voicemail and no job goes to a competitor.
AIssie adds a chat assistant to your website, Facebook, Instagram and WhatsApp. Customers get instant answers any time of day, and their details are captured automatically and sent to you.
An AI receptionist is software that answers your business phone with a natural-sounding voice and holds a real conversation. It does what a receptionist does on a call — answers questions about your services, hours and pricing, takes the caller’s name, number and job details, books an appointment, and puts genuinely urgent calls through to you. AIssie also handles website, Facebook, Instagram and WhatsApp chat from the same setup.
Yes. AIssie serves businesses in every state and territory — NSW, Victoria, Queensland, WA, South Australia, Tasmania, the ACT and the NT. It follows your local timezone and business hours, and works with your existing business phone number, so nothing changes for your customers except that somebody always picks up.
AIssie starts at $59/month for chat and $199/month for voice, billed in Australian dollars on a flat monthly plan with no lock-in. There are no per-call or per-minute fees, so a busy month costs the same as a quiet one — which is the main way it differs from a traditional answering service.
It depends what you are optimising for. An answering service puts a human on the call during staffed hours and typically bills per call or per minute, so your busiest weeks cost the most and after-hours cover costs extra. AIssie answers every call around the clock on one flat price, handles several calls at once with no engaged tone, and does more than take a message — it books the job and sends you the details immediately.
It does the same job, without the roster. A virtual receptionist in Australia is a real person answering your calls remotely, usually shared across several businesses, working set hours and billing per call or per minute — so the calls that arrive at 9pm or while they are already on another line still go to voicemail. AIssie answers every call on the first ring, at any hour, handles several at once, and costs the same whether you take ten calls a month or two hundred.
AIssie does not pretend to be a person, and most callers simply get on with the enquiry. The voice is a natural Australian one rather than a robotic phone-menu voice, and there are no keypad menus — the caller just talks. Anyone who asks for a human is transferred straight to you under the transfer rules you set.
Most businesses are live within a few days, and most of that time is you testing it. You point AIssie at your website or summarise your services, set your hours and transfer rules, and connect your number. There is no hardware, no phone-system migration and no IT project.